Sherrod Design Group (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit SherrodDesignGroup.com (the “Site”) or make a purchase from us.
By using the Site, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information that you provide directly, information collected automatically, and information collected from third parties.
Personal Information You Provide
When you use the Site, place an order, or contact us, we may collect:
- Name
- Email address
- Phone number (if provided)
- Billing address
- Shipping address
- Order details (products purchased, quantities, transaction date)
- Account login details
- Customer support communications
Payment Information
Payment is processed by third-party payment processor. We do not store full credit card numbers on our servers. Payment processor may collect and process:
- Card information
- Billing details
- Transaction verification data
Their use of your data is governed by their own privacy policies.
Automatically Collected Information
When you visit the Site, we may automatically collect:
- IP address
- Browser type and version
- Device type and operating system
- Pages viewed and time spent on pages
- Referring website or source
Cookies and Similar Technologies
We use cookies and similar tracking technologies to:
- Keep the Site functioning properly (including cart and checkout features)
- Analyze site traffic and performance
- Improve user experience
- Support advertising and retargeting
You may control cookie preferences through your browser settings.
Analytics Data
We use tools such as Google Analytics to understand how visitors use the Site and to improve performance and content.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders, including shipping and delivery
- Communicate with you about purchases, orders, or inquiries
- Provide customer support
- Send marketing emails or newsletters
- Improve the Site, products, and user experience
- Prevent fraud and enhance security
- Analyze Site usage and performance
- Comply with legal obligations
3. Sharing of Your Information
We do not sell your personal information. We may share your information with the following categories of third parties:
Service Providers
We share information with third-party providers who help operate the Site and fulfill orders, including:
- Payment processors
- Website hosting providers
- Email marketing platforms
- Customer support tools
- Shipping and logistics providers
- Print-on-demand fulfillment partners
These providers only receive the information necessary to perform their services.
Fulfillment and Shipping Partners
If you purchase physical products, your name, shipping address, and order details may be shared with fulfillment partners to produce and deliver your order.
Analytics and Advertising Partners
We may share information with analytics and advertising platforms such as:
- Google Analytics
- Meta (Facebook/Instagram) Ads
- Other advertising tools used for retargeting or campaign measurement
These tools may use cookies or similar technologies to collect data about your activity across websites.
Legal Requirements
We may disclose your information if required to:
- Comply with applicable laws or regulations
- Respond to legal requests or court orders
- Protect our rights, property, or safety
- Prevent fraud or security issues
4. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including:
- Accessing the personal data we hold about you
- Requesting correction of inaccurate information
- Requesting deletion of your personal information
- Opting out of marketing communications
- Managing cookie preferences
To exercise these rights, contact us at office@sherroddesigngroup.com. We may need to verify your identity before processing your request.
5. Marketing Communications
We may send you updates about products, promotions, or content. You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.
6. Data Retention
We retain personal information for as long as necessary to:
- Fulfill orders and provide services
- Maintain business and financial records
- Comply with legal obligations
- Resolve disputes and enforce agreements
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. International Users
If you access the Site from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.
9. Regional Privacy Rights
Florida Residents
We comply with applicable Florida data protection and breach notification laws.
California Residents (CCPA/CPRA)
California residents may request:
- Access to personal information collected
- Deletion of personal information
- Information about how data is used
We do not sell personal information.
European Union (GDPR)
If you are located in the EU, you may:
- Access, correct, or delete your personal data
- Restrict or object to processing
- Request data portability
- Withdraw consent where applicable
- File a complaint with a supervisory authority
Our legal bases for processing include:
- Contract performance (order fulfillment)
- Legitimate interests (site operation, fraud prevention, analytics)
- Consent (marketing communications)
10. Third-Party Links
The Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy or your personal information, contact office@sherroddesigngroup.com
Last Updated: May 2026