Sherrod Design Group (“we,” “us,” or “our”) operates SherrodDesignGroup.com (the “Site”). These Terms & Conditions (“Terms”) govern your use of the Site, purchases of products, and access to services offered through the Site.
By using the Site or purchasing from us, you agree to these Terms.
1. Use of the Site
You agree to use the Site only for lawful purposes and in a manner that does not infringe on the rights of others or restrict their use of the Site. We may suspend or terminate access to the Site or services at our discretion if misuse or violations occur.
2. Products and Availability
We offer:
- Physical and/or virtual products (including print-on-demand items)
- Website design and related creative services
- Other digital or creative offerings as described on the Site or in separate agreements
All offerings are subject to availability and may be updated or modified at any time.
3. Website Design and Services (Contracted Work)
Website design services and any related creative or consulting services are governed by a separate written agreement between Sherrod Design Group and the client.
By engaging our services, you agree that:
- A signed service agreement or proposal is required before work begins
- The signed agreement defines the full scope of work, deliverables, timelines, revisions, and payment terms
- In the event of any conflict between this Terms & Conditions page and a signed service agreement, the signed agreement will control
We reserve the right to decline or discontinue service work at our discretion, subject to the terms of any signed agreement.
4. Pricing and Payment
All prices are listed in USD unless otherwise stated. We accept payments through a third-party processor.
For products: Payment is required at the time of purchase unless otherwise stated
For services: Payment terms (including deposits, milestones, or full payment) are defined in the signed service agreement
We do not store full payment card information. We reserve the right to refuse or cancel transactions in cases including pricing errors, suspected fraud, or payment issues.
5. Orders and Service Engagements
For product purchases:
- We may cancel orders due to product availability, fraud concerns, or pricing errors
- Orders are confirmed once payment is successfully processed
For services:
- Work begins only after execution of a signed agreement and receipt of any required deposit or initial payment
- Service engagements are not confirmed through website browsing or informal communication alone
6. Fulfillment and Delivery (Products)
Physical products are fulfilled by third-party providers, including print-on-demand partners.
This means:
- Order details (including shipping address and product selections) may be shared with fulfillment partners
- Products are produced and shipped by third parties
- Delivery timelines are estimates and may vary
We are not responsible for carrier delays, customs processing, or incorrect shipping information provided by the customer.
7. Refunds, Returns, and Cancellations
Products
Refund and return eligibility is limited and may include:
- Damaged products
- Incorrect items received
- Manufacturing errors
Requests should be submitted within 5 days after delivery to office@sherroddesigngroup.com. Evidence may be required.
We do not offer refunds for:
- Incorrect sizing or selection
- Buyer’s remorse
- Carrier delays
Services
Refunds, cancellations, and termination terms for website design and related services are defined in the signed service agreement governing the project.
8. Virtual & Digital Products
If purchasing a virtual or digital product:
- All sales are final unless otherwise stated
- A non-transferable, non-exclusive license is granted for personal use unless otherwise specified
- Redistribution, resale, or sharing is prohibited without written permission
9. Intellectual Property
All content on the Site, including designs, text, graphics, branding, and product materials, is owned by or licensed to Sherrod Design Group unless otherwise stated.
For services:
- Ownership and usage rights for deliverables are defined in the signed service agreement
- Unless otherwise agreed, we may retain the right to display completed work in our portfolio
You may not copy, reproduce, or distribute content without written permission.
10. User Accounts
If you choose to create an account on our Site, you are responsible for maintaining the confidentiality of your login credentials and all activity under your account. We may suspend or terminate accounts for misuse or violation of these Terms.
11. Prohibited Activities
You agree not to:
- Use the Site for unlawful purposes
- Attempt to interfere with Site functionality or security
- Copy or scrape Site content without permission
- Misrepresent identity or payment information
12. Third-Party Services
We rely on third-party providers for:
- Payment processing
- Shipping and fulfillment
- Analytics and marketing tools
- Hosting and website infrastructure
We are not responsible for issues caused by third-party services.
13. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages
- Total liability for any claim shall not exceed the amount paid for the applicable product or service
- We do not guarantee uninterrupted or error-free Site operation
14. Disclaimers
All products and services are provided on an “as is” and “as available” basis.
We make no guarantees regarding:
- Product performance beyond stated descriptions
- Continuous Site availability
- Specific business outcomes from services
15. Indemnification
You agree to indemnify and hold harmless Sherrod Design Group from claims, damages, or expenses resulting from misuse of the Site or violation of these Terms.
16. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.
17. Changes to These Terms
We may update these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use of the Site constitutes acceptance of the updated Terms.
18. Contact Information
For questions about these Terms, contact office@sherroddesigngroup.com
Effective Date: May 2026